Moxy Dresden Neustadt
How exciting would it be to work in a dynamic, fast-paced environment preparing the food for our guests and ensuring they leave with a great all-round experience?
We are looking for someone to take ownership of our kitchen operation at Moxy. We are a busy hotel where guests are looking for quick but nutritious meals.
You don’t need to be a chef, but you do need to have a passion for food, be organised, and be able to work under pressure.
Experience of Rational Ovens and Merry chefs would be advantageous and knowledge of HACCP.
For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.
“You come across a dissatisfied guest in the hotel restaurant. What do you do? “
When you see a guest that seems angry or upset, you start by approaching the situation in a calm and helpful manner. In that way, you don't upset the guest any further. Then, you try to find out what has caused them to be unhappy. For example, the guest may be dissatisfied because the buffet is insufficiently replenished. Once you have asked or figured out what is wrong, if possible you try to solve the problem. You supplement the buffet or you check if you can offer alternative food and drink options for the guest if necessary. If you are not able to solve it immediately, you clearly inform the guest what steps you will take to deal with the problem as best you can.
At Moxy, you get the opportunity to follow in-house training programs. There are also promotion and career opportunitites in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.
If you enjoy providing customer care and being hospitable, and you find it challenging to keep the Kitchen running smoothly at all times, then this is the job for you.