Moxy Dresden Neustadt
We have a fantastic position for a Chef for our Moxy Dresden.
As a Chef you will be responsible for running a section within the kitchen.
You will be working closely with our kitchen crew and Crew Members to ensure that dishes are prepared and cooked according to the standards.
Responsibilities
For this position it is mandatory to have an eligible visa to work full-time in Germany: we do not sponsor visas for this role.
“You come across a dissatisfied guest in the hotel restaurant. What do you do? “
If I encounter a dissatisfied guest in the restaurant, I’d immediately step in to resolve it with care and professionalism. First, I’d approach the guest with a respectful demeanor, listen closely to their concerns, and apologize sincerely. It's crucial to acknowledge their experience and show I’m invested in their satisfaction.
Next, I’d offer a solution, such as preparing a new dish or suggesting an alternative that might better suit their tastes. I’d ensure the replacement is prepared with extra attention and, when appropriate, include a small complimentary item, like a dessert or drink, to show goodwill.
Finally, I’d follow up to make sure they’re satisfied and use their feedback to improve our service or menu. My goal is to turn their experience around so they leave feeling valued and cared for, reinforcing our commitment to excellent dining.
At Moxy, you get the opportunity to follow in-house training programs. There are also promotion and career opportunitites in the hotel and within the hotel group, as well as cross-national experience opportunities through transfers.
“If you love creating memorable dining experiences and take pride in providing warm, attentive service, you thrive on the challenge of keeping the kitchen clean, organized, and running seamlessly, then this role is perfect for you.”